Refund policy

Last updated: 30 May 2026

Welcome to Mishish Enterprises. We strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with your order, please review our Return & Refund Policy below.

Returns

We accept returns within 7 days (or adjust to your preferred timeframe) from the date of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it.
  • The item must be in its original packaging with all tags, labels, and accessories included.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products.
  • Gift cards.
  • Digital products or downloadable items.
  • Products damaged due to misuse or improper handling by the customer.
  • Clearance, sale, or promotional items (unless defective).

Return Process

To initiate a return:

  1. Contact our customer support team at [ashishadhana1606@gmail.com] within the return period.
  2. Provide your order number and reason for the return.
  3. Once your return request is approved, you will receive instructions for returning the item.

Customers may be responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number.
  • Photos of the product and packaging.
  • A description of the issue.

We will review the claim and provide a replacement, exchange, or refund as appropriate.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.
  • Processing time is typically 5–10 business days, depending on your payment provider or bank.

Shipping charges are generally non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was shipped. Contact us at [ashishadhana1606@gmail.com] to request an exchange.

Order Cancellation

Orders may be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and will be subject to the return process outlined above.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Mishish Enterprises
Email: [ashishadhana1606@gmail.com]
Address: [Ghaziabad, Uttar Pardesh]

For legal compliance and customer trust, I can also create a version tailored specifically for:

  • India (Consumer Protection Rules)
  • COD (Cash on Delivery) orders
  • Dropshipping stores
  • Clothing/fashion stores
  • Electronics stores
  • General e-commerce stores

Just tell me what products you sell on Mishish Enterprises.